Responsibilities:
- Provide expert-level support and guidance on accounting software to clients and internal teams.
- Assist in the planning, implementation, and integration of accounting systems for various projects.
- Conduct training sessions for clients and team members on the effective use of the accounting software.
- Troubleshoot and resolve technical issues related to the software, ensuring minimal disruption to operations.
- Work closely with the product development team to identify and recommend software enhancements.
- Develop and maintain comprehensive documentation on system configurations, processes, and procedures.
- Stay updated with the latest features and updates in the accounting software to provide informed recommendations.
- Collaborate with sales and marketing teams to demonstrate the value of the software to potential clients.
Requirements:
- Minimum diploma in Accounting, Information Technology, or a related field.
- Proven experience with Oracle NetSuite accounting software or other accounting software.
- Strong understanding of accounting principles and financial processes.
- Excellent problem-solving skills and the ability to troubleshoot technical issues.
- Effective communication and training skills, with the ability to explain complex concepts clearly.
- Ability to work collaboratively with cross-functional teams.
- Strong organizational skills and attention to detail.
Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954
Ivan Lim | EA Personnel No.: R1109856
