Job Responsibilities
· Manage and oversee the entire restaurant operation
· Deliver superior guest services
· Ensuring guest satisfaction and revenue growth for restaurant
· Respond efficiently to customer questions and complaints
· Organize and supervise shifts and arrange the part timer worker
· Manage and lead staff
· Control costs and minimize waste
· Nurture a positive working environment
Job Requirement are:
· You are required to work on compulsory split shifts
· You are required to work 6 days per week.
· Flexible weekly off according to business needs
· Willing to work long hours as per the business requirement
· You are required to work compulsory on weekends and public holidays.
· Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests interactions.
· You are required to open the restaurant and close the restaurant
· Daily Breakfast set up, as we are located inside the hotel
· Good command over written and spoken English
· Responding to guest review on social media and other digital platforms
· Strictly following all the local requirements of SFA
