You will be a key member of the Infra Operations & Cloud Architecture team reporting to the Server Operation team lead.
Duties and Responsibilities:
- Responsible for Azure Cloud (IaaS, PaaS and SaaS) and on premise infra operations covering virtual machines, backup and SAN storage.
- Perform day-to-day system or application job request and support.
- Support basic Microsoft SQL administration on ad-hoc basis.
- Responsible for provisioning, installation, configuration, troubleshooting and maintenance of virtual machines (Wintel and Linux) and applications.
- Manage and co-ordinate with third party vendors to troubleshoot and resolve problems.
- Ensure availability and continuity of infrastructures services.
- Proactively monitor and maintain system standards.
- Plan and co-ordinate monthly or ad-hoc patching with various stakeholders.
- Involved in incident, problem, change and service request management.
- Provide stand-by support after office hours and during weekend/public holidays if necessary.
- Work on multiple projects to meet internal and external deadlines
- Create and maintain documentation for operational procedures and IT policies
Requirements:
- Diploma / Degree in Information Technology or equivalent with at least 5 years of experience in IT infrastructure support.
- Minimum 3 years’ experience in managing and administration with Wintel and Linux servers.
- Working experience with Azure Cloud administration.
- Knowledge with basic Microsoft SQL administration.
- Knowledge and/or experience in the following will be advantageous: Open-source technology, Scripting, e.g. PowerShell, Automation
- Microsoft, Azure or equivalent certification will be advantageous
- Strong troubleshooting skills
- Strong documentation and organizational skills
- Ability to work independently with minimal supervision.
- Good team player and process driven
- Effective verbal and written communication skills.
