We are looking for a dedicated and customer-oriented individual to join our team as a Customer Service Officer. The ideal candidate will be responsible for providing exceptional customer service to all our clients and ensuring that their needs are met in a timely and professional manner.
Location:Kallang
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and efficient manner
- Handle customer complaints and provide appropriate solutions to ensure customer satisfaction
- Build strong relationships with customers and provide ongoing support
- Process orders and ensure accurate and timely delivery of products or services
- Maintain customer records and update information as needed
- Collaborate with other team members to improve customer service processes and procedures
- Assist with other administrative tasks as needed
Qualifications:
- High school diploma or equivalent
- Previous experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work well under pressure and in a fast-paced environment
- Proficient in Microsoft Office applications
- Knowledge of CRM systems is a plus
Should you be interested in this position, please contact Juliana at 9230 6374
( https://wa.me/6592306374) your resume directly for fast respond.
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen
