Job Summary
Warranty Cost Planning & Support
•Responsible with tabulation and reporting of monthly warranty support cost across Sales Companies and Product categories.
•Responsible with Budget Planning and Forecast for warranty support cost.
•Analyse the reason of gap (if any) between Actualized spending vs Planning.
•Responsible on data update and maintenance in warranty cost recording system (TM1, SAP)
Support Extended Warranty function.
•Support the setup of extended warranty package and price for company’s products.
•Support respective Business Units Go-To Market strategies with the right, compliant and efficient processes.
•Support extended warranty cost and profitability reporting and analysis.
•Provide prompt support to the management and team for any other assignments/duties that are required based on business needs.
Key Accountabilities
•Timely submission of AS cost monthly/BP/FC reporting to FinancEe.
•Provide quality review/analysis/reporting of Warranty cost.
•Ensuring ESCs and Product Group cost ratio are actualized to target.
Key Job Requirements
Job / Skills Competencies
•Strong data analysis skill, especially dealing with cost/ profit.
•Good collaboration, communication (verbal/written), and presentation skill.
•Possess problem-solving and continuous improvement mindset.
•Proficient in Microsoft Office Suite, Dashboard (Power BI/Lumira).
•Working experience with ERP systems (preferably SAP).
Critical Work Experience
•Minimum 5 years after-sales service, especially within the scope of cost forecast/management and extended warranty related function.
Qualifications
o Diploma or Degree in Business/Finance/Management
To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 24491
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Juancho Villafuerte | Registration No:R24119907
