- Working days & hours: 5 days, 8:45am – 5:45pm
- Salary: $2000 - $2500
- Working location: Tanjong Pagar
Requirements:
- Diploma or equivalent.
- 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
- Knowledge of Singapore attractions and tour packages.
Job Description:
1. Guest Engagement:
- Greet and engage with hotel guests, offering assistance and information.
- Provide details about Singapore attractions and available tour packages.
2. Sales and Promotion:
- Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
- Assist guests with the booking of tours and activities.
3. Inquiry Handling:
- Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
- Provide accurate information and recommendations.
4. Complaint Resolution:
- Address guest complaints and concerns with patience and professionalism.
- Take appropriate actions to resolve issues and ensure guest satisfaction.
5. Documentation:
- Maintain accurate records of tour bookings, guest preferences, and complaints.
- Collaborate with tour operators to confirm reservations and resolve discrepancies.
If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.
Whatsapp: +65 8525 2419
Email: [email protected]
Tan Man Ee (Ashley) Reg No: R22108289
The Supreme Hr Advisory Pte Ltd EA No: 14C7279
