L2 IT Support Engineer (12 months contract, renewable)
- Working Day: Mon to Fri
- Working Hours: 9am - 6pm
- Office Location: Kaki Bukit
- Salary: $3,400 - $3,600
Job Summary:
Candidate will be stationed at Client’s premises and provide support for client’s IT administration and related support for users
RESPONSIBILITIES:
- Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
- Resolve issues that occur outside work hours whenever needed.
- Other tasks and projects as assigned by Manager or Management.
QUALIFICATION & EXPERIENCE:
- ITE/Diploma in Information Technology from recognized institutes.
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 2 years or more.
- Hands-on experience and knowledge in troubleshooting and deploying Windows 10
- Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
- Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
- Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
- Basic Support and Troubleshooting of other desktop software used by the office
- Basic support on iPhone / iPad / Android phones
- Knowledge of IT procurement, order and delivery process flow and protocols
- Ability to leverage on available tools such as subscription services, internet or other online services to support functions
- Provide support of general IT request like VC connectivity/ Mobile Email Activation.
- Ability to prioritize, manage and perform under pressure to meet SLA’s.
☎️ Whatsapp +6588278652 (Hym)
Goh Hym Yien Reg No: R24121939
The Supreme Hr Advisory Pte Ltd EA No: 14C7279
