Call Centre Officer role for Banking Client
3 Months Paid Training provided - Attractive Salary package with Allowance upon successful completion
Work Location: Changi or Jurong East (Training at Changi only)
Work Type: Shift Hours after Training period (Training will be office hours)
Requirement
- Call Centre Experience
- Able to work under pressure in a fast paced environment?
Job Responsibilities
- To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
- To ensure accuracy and compliant for all customers’ requests
- To successfully cross-buy the Bank’s products and services
- To adhere to professional standards of behavior & conduct in dealing with customers & fellow CSOs.
- Flexibility in work deployment when business needs arise
- Support and protect Brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms
Almira | Recruitment Consultant
Email: [email protected]| Office Telephone: +65 64299403
EA Personnel Registration Number: R22111126
Singapore Employment Agency Licence No: 11C3373
