Assistant Mailroom Supervisor
Working location: Raffles Place
Working hour: Mon to Fri (8.30am to 6pm)
Salary range: $2000 - $2,100
Reports to: Operations Executive
Duties and Responsibilities
- Mailroom team member management
- Report and resolve client feedback to operation executive within stipulated time frame
- Checking and perform daily and monthly reporting functions
- Managing mailroom operator(s) and provide guidance in accordance to SOP and guidelines.
- Client communications and management on daily operational matters.
- Performing of mail rounds and distribution of mails.
- Arrangement and coordination of incoming and outgoing items for local and international courier.
- Franking machine management.
- Maintain work space cleanliness at all times.
- Security screening of all incoming mails before distribution.
- Regular reporting and prompt escalations to the management in case of issue.
- Deal with enquiries face to face, email and on the telephone
- At times carry heavy products within client's premises
- Ensuring high level of accuracy in processing of mails
- Ensure that all documents are processed within stipulated timelines and according to the operational procedures
- Build and maintain good working relationships across all levels of personnel, internally and externally
Requirement:
- More than 2 years’ experience in mailroom / customer service environment.
- Experienced in Mailroom operations
- Able to work shifts
- Basic knowledge of Microsoft Office
If Interest please kindly click on the Apply button
Ong Choon Kiat (James) | Reg No: R22104989
The Supreme HR Advisory Pte Ltd | EA No: 14C7279
