Senior/Regulatory Compliance Officer
Responsibilities:
- Ensure Sennheiser products are designed and verified to comply with country-specific regulatory laws and requirements in terms of Product Safety, EMC, RF, Energy Efficiency and Environmental regulations.
- Monitor, interpret, understand product related regulations, define processes to obtain and maintain certifications, provide guidance, and conduct training to internal stakeholders.
- Prevent compliance issues by collaborating with project teams, reviewing relevant data, identifying, and resolving issues.
- Stay current with trends in latest wireless technologies and applicable regulations.
- Develop/enhance compliance related systems/processes, manage compliance documents, tools, and related templates.
- Interface with external organizations, such as: test labs, certification bodies, authorities, agencies.
- Think beyond the box and anticipate regulatory compliance challenges, proactively communicate with internal stake holders and external authorities/agencies to achieve product certification/resolve issues for win-win solutions.
- Organize compliance program by preparing Certification plan, Marking matrix for products/packaging/user guides/product leaflets, Conformity assessment according to Sennheiser internal process.
- Coordinate and support product testing and application processes with outside agencies/authorities to gain successful market access and timely introduction of new products, establish processes to access new market according to sales and marketing needs.
- Manage complex projects with diverse scope by research & investigation, assessment & interpretation of policy / procedures/standards/regulations.
- Perform product safety evaluations based on country-specific requirements. Review & understand schematics, specifications to support and actively participate in design reviews.
- Prepare regulatory submission documents, Review marking/labeling text on product/packaging/user guide/leaflet, test reports, certificates, and declarations.
- Coordinate and support product submissions and documentation based on regulatory changes/product changes.
- Conduct product safety risk assessments related to design, processes, recommend appropriate risk mitigation measures, including process changes and lead initiatives across the stakeholders to improve and maintain product compliance, Coordinate Product Safety Factory Audits by external party.
- Prepare Technical Construction File, update Regulatory compliance status and maintain compliance database.
- Work with global team for alignment and common approach to compliance management.
- Generate company’s response to changes and follow up with appropriate areas to ensure required changes are implemented based on regulatory and legislative changes.
- Responding to customer requests regarding regulatory compliance questions/issues.
Pre-requisites:
- Electrical/Electronic Engineering, Bachelor’s degree with min. 5 years or Diploma in with min. 8 years of experience in regulatory compliance under consumer electronics (A/V, ITE/ICT products) with product development environment.
- Ability to recognize opportunities to improve regulatory compliance and propose practical solutions with respect to product safety/EMC/RF and processes.
- Strong written and verbal skills to create high quality technical assessment, reports, and procedures, good communication skills and ability to engage cross-functional teams, internal stakeholders and external agencies to manage product testing and certification.
- In-depth understanding and well versed to apply product safety requirements for class I, II and III equipment based on IEC 60065/60950/62368-1 standards Energy/Power source classifications, LPS, Insulation & Isolation, clearances & creepage distances, leakage current, thermal requirements, electric strength, Fire enclosure, Flammability class etc. to A/V, ITE/ICT products.
- Ability to translate safety standards clauses to technical design requirements, good understanding of electrical product safety and test methodology.
- Experience in analyzing systems, identify design weaknesses and hazards that might cause accidents, and make recommendations to resolve.
- Good knowledge of wireless technologies such as 2.4GHz SRDs, Bluetooth, WiFi 2.4 GHz/5 GHz, NFC, Qi technology applicable to consumer products.
- Experience in handling Lithium battery and External Power adapter certification.
- Proficient in legislation, knowledge of worldwide regulatory compliance standards, certification schemes, marking & test sample requirements, implementation processes etc.
- Creative thinking, problem solving and analytical skills to make decisions using data and prioritize solutions.
- Focused, meticulous, and willing to learn new requirements related to product compliance & regulatory affairs.
- Highly innovative, self-starter, flexible, dedicated team player and able to meet deadlines.
- Track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
- Process oriented with high attention to details and proven ability to manage multiple, competing priorities simultaneously.
- Passionate about product compliance work, willing to take challenges, share/coach others.
- Able to develop intercultural collaboration.
- Good knowledge and deep understanding in Product Safety, EMC & RF regulations and process for main countries in EMEA, North America, Latin America, APAC for consumer A/V or ITE/ICT products.
- Knowledge of test methodologies and test equipment used for regulatory compliance tests.
- Hands on with Bluetooth Qualification Process and SIG Listing.
- Knowledge of Environmental Regulations such as ErP, MEPS, RoHS, REACH, TSSA, Battery Directive, Packaging Directive, etc.
- Trouble shooting techniques related to compliance issues is added value.
- Usage of Product Data Management System (example: CIM Database or others).
