Call Centre Customer Service Officer | Shift Work | Bartley
Working Days & Hours: 5 days | 12.30pm-10.30pm
Working location: New Industrial Rd (Bartley)
Salary: $2160 (Basic: $1800 + Allowance: $360)
Job Responsibilities
- Attend to call centre hotline enquiries.
- Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions.
- Understand caller’s concerns and provide resolutions.
- Generate daily call monitoring reports.
- Deploy relevant personnel to site to look into the complaint, situation or incident as lodged through the call centre hotline.
- Any other duties assigned.
Job Requirements
- Able to Work Shift, Weekends and Public Holidays
The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
[email protected] | +65 9850 3820
Senior Recruitment Consultant
