Job Description
- Provide hotel space and services to meet the customers' objective in order to maximise rooms, food & beverage revenue at maximum profit
- Professionally handle customers' inquiries on a timely basis
- Actively promote and participate in hotel site inspections and in-house client entertainment
- Have a complete knowledge of hotel facilities and services and the ability to use this knowledge in selling against our competitors
- Write correspondence that sells, documents clearly and has personality
- Continuously solicit for new business that expands our client based using action plans focused on the market segment identified in the annual business and sales plan
- Support the basic administrative system of the sales department(ie records, account distribution, file organisation, contractual standards, follow-up tentative bookings and rooming list)
- Actively assist the Credit Department in follow-up of overdue accounts (or other departments who request our assistance in serving a sales client).
- Support overall hotel goals through participation in sales meetings, associate outings, recreational activities and in settling an outstanding personal example for other hotel associates to follow.
- Support Hotel’s overall sales goals through co-operation and co-ordination with Regional Sales Offices, National Sales Office and sister hotels.
REQUIREMENTS:
- College degree and/or related experience preferre
- English language spoken and written generally required
- Provide hotel space and services to meet the customer’s objective in order to maximise room, food & beverage revenue at maximum profit
- Professionally handle customers’ inquiries on a timely basis.
- Actively promote and participate in hotel site inspections and in-house client entertainment.
- Have a complete knowledge of hotel facilities and services and the ability to use this knowledge in selling against our competitors.
- Write correspondence that sells, documents clearly and has personality.
- Continuously solicit for new business that expands our client base using action plans focused on the market segment identified in the annual business and sales plan.
- Support the basic administrative system of the Sales Department (i.e., records, account distribution, file organisation, contractual standards, follow-up tentative bookings and rooming lists).
- Be aware of current events which impact our marketplace.
- Lead and actively participate in departmental meetings.
- Plan, execute and follow-up on sales trip, if any.
- Know and follow all hotel policies as described in the Employee Handbook and other documents.
