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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Account Representative (Sales) | Aviation MNC | 1 year contract | Loyang | Hybrid Work
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Customer Account Representative (Sales) | Aviation MNC | 1 year contract | Loyang | Hybrid Work

Persolkelly Singapore Pte. Ltd.

Persolkelly Singapore Pte. Ltd. company logo

Job Summary:

The Customer Account Representative serves as the point of contact for multiple customers, including coverage for global customers. Attain or exceed pre-determined monthly/quarterly/annual revenue by maintaining highest quality and service standards. Develop new business through existing or potential customers.

Job Duties and Responsibilities:

  • Getting price quotations for both stock and non-stock items as per company guidelines. This may include sourcing, working with spreadsheets, and following up on quotes with purchasing.
  • Handling customer claims with different departments like Accounting and Quality Assurance, including managing returns, determining the root cause of issues, and suggesting and implementing solutions. Also assisting with cash collection.
  • Keeping an eye on open orders, spotting potential problems, and working with different teams to fix them to ensure timely delivery and meet performance goals.
  • Building and maintaining strong relationships with assigned customers, providing excellent service and quick responses to their needs.
  • Negotiating prices, freight, and terms with customers, following company guidelines.
  • Generating revenue by making both inbound and outbound calls and using persuasive techniques to encourage sales.
  • Collaborating with the purchasing team to make inventory purchases that support major customers.
  • Performing any other duties or tasks assigned by the company.

Job Requirements:

  • 2-4 years related work experience (customer service, sales roles preferred)
  • Ability to work in a fast-paced environment
  • Proficient knowledge in all MS Office (Excel Word, PowerPoint) applications

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

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