Working Days/Hours: Monday – Friday, 8am - 5pm or other arrangements as assigned by the manager
- Quotations (in writing) for stock and non-stock items as prescribed (may include sourcing and spreadsheet process with Purchasing), for completion of approved contracts, quote entry and follow-up of quoted items with the customer.
- Resolves customer claims with functional departments (Accounting, Quality Assurance etc.), RMA handling, determine root cause, recommend and implement corrective actions; support Accounts Receivable with cash collection
- Pro-actively monitor open order book, identify potential issues, and work cross-functionally to take necessary actions that ensure delivery performance and KPIs.
- Maintain a professional yet personalized relationship with assigned customers.
- Grow existing customers by ensuring excellence in service and on-time responses.
- Influences price, freight, terms, etc. in accordance with guidelines prescribed.
- Support by driving revenue through both inbound and outbound calls by utilizing persuasive conversation techniques.
- Collaborates with Purchasing on the inventory purchases to support major customers.
Requirements:
- 2 - 4 years related work experience in Sales, Customer Service (assigned KPI to achieve)
- Experience in the aviation industry
- Quotation experience is a must
- Diploma in Business or related field
- Ability to work in a fast-paced environment
Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang
