- Minimum 5 years of experience in Communications Production and Operations.
- Level 3 Support on ToIP and Visio incidents – Users support
Participation in ToIP/Visio evolution and transformation projects - Business needs analysis in technical projects context – Functional requirements and technical specifications document realization
Technical Service requests implementation – Configuration modification and expertise requests management - Migration or operation plan adjustment, validation and/or coordination
- Change management, coordination and technical requests management
- Maintenance in operational conditions (MRO) of ToIP/Visio infrastructures Obsolescence, capacity and vulnerabilities management
Skills
ToIP: Microsoft Teams, Direct routing, SIP, H323, Audiocodes SBC, ARM, OVOC, Cisco Call Manager, Call Manager Express, Unity Connection, Attendant Console, SME, Expressway, Voice Gateway, Jabber
Videoconferencing: CVI (Bluejeans, PexIP), MTR
LAN/WIFI: Switching/Routing
SD-WAN VeloCloud
Filtering/VPN/IPS: Palo Alto, Checkpoint, Fortinet
