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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Assistant Manager, IDEA Employment Development Centre
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Assistant Manager, IDEA Employment Development Centre

Hyperscal Solutions Pte. Ltd.

Hyperscal Solutions Pte. Ltd. company logo

Job Description

Trainee Management & Development

  • Explore new training methodology and introduce innovative techniques to the hub/centre
  • Facilitate the development and implementation of person centered curriculum and the overall training pathway for clients e.g. ITP, CLR, Daily Time-table, Sports/Wellness Programmes, Vocational development
  • Ensure the adherence of assessment, monitoring and evaluation in the application of professional training methods and periodically refresh training programmes/curriculum
  • Actively lead and promote regular engagement with the trainees’ caregivers
  • Disciplinary management of trainees (manage cases by working closely with AHPs and Senior Training Officers on concerning issues of clients such as behavioral concerns through monthly Case Reviews.)
  • Oversee trainees’ performances in EDC/sheltered workshop and work programmes, and to recommend solutions for any issues arising
  • Maintain a high standard of quality training to clients
  • Prepare and review reports in relation to trainees’ overall vocational development

Staff Management

  • Conduct and facilitate regular staff meetings and training
  • Ensure efficient manpower plans (e.g. Leave management)
  • Oversee the annual performance review and individual development plan of training officers and Senior Training Officers together with the Senior Manager

Event and Volunteer Management

  • Work closely with Manager, Outreach and Engagement to implement community integration and inclusion events for trainees, staff and volunteers

Business and Employment Operations

  • Oversee the EDC/sheltered workshop operation with respective Senior Training Officer and liaise directly with Social Enterprise team in any matters arising from the projects
  • Work closely with Social Enterprise team in work programmes such as Assisted and Supported Employment, and to assist in funding application for the programmes when necessary.

Administration

  • Ensure that the services standards are in compliance with the Ministry's regulations and audits
  • Drive the programme evaluation and review process for hub/ centre

Qualification

  • Diploma/Degree in any relevant discipline e.g. Special Education, Disability Studies, Social Work, Psychology, Occupational Therapy, Physiotherapy
  • At least 3 years of relevant leadership experience will be an advantage
  • Good organisational and people management skills
  • Exposure in community care sector is an added advantage

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