Client Intro:
Our client is a global leader in consulting, technology services, and digital transformation. With a focus on innovation and sustainability, they offer a wide range of solutions to help businesses thrive in the rapidly evolving digital landscape, delivering value to clients across various industries worldwide.
Job Responsibilities:
• Translate complex business needs into technical requirements and OmniStudio-specific components.
• Create wireframes and mockups to outline the visual layout and flow of OmniStudio interactions.
• Design intuitive navigation structures for OmniScripts, ensuring users are guided logically through processes.
• Apply design principles and best practices for optimal usability across web and mobile interfaces.
• OmniStudio skillsets in the following areas:
1. OmniScripts:
o Build step-by-step sequences using branching logic and conditional actions.
o Design dynamic forms that adapt to user input and business rules.
o Integrate with external systems using Integration Procedures or custom Apex code.
2. FlexCards:
o Configure layouts and content for visually rich, informative displays.
o Incorporate actions and buttons to trigger OmniScript processes or external calls.
o Customize appearance to match brand guidelines.
3. Integration Procedures:
o Develop REST API calls to retrieve or push data to systems outside of Salesforce.
o Design complex data transformations and mappings when connecting systems.
4. DataRaptors:
o Use DataRaptor Extract to fetch data from Salesforce objects or external sources.
o Employ DataRaptor Transform to manipulate and shape data structures for optimal use in FlexCards and OmniScripts
5. Decision Tables:
o Define rule sets and conditions to drive personalized actions and content within OmniStudio components.
Job Requirements:
Successful candidate will work with key stakeholders to execute configuration & development changes derived from specific initiatives or resulting from Salesforce platform releases/upgrades.
• 3-10 years’ experience in Salesforce implementation
• Effective in Customer/Client interaction.
• Good problem-solving skills.
• Good Communication skills both written and verbal.
• Omni Studio certifications is a plus.
Next Step:
Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].
Susmita Sahu
EA License No: 91C2918
Personnel Registration Number: R23114076
