At Pontiac Land, our Human Capital Vision is:
Each individual valued, respected and contributing.
Each team cohesive, learning and aligned.
Each leader serving, coaching and modelling excellence.
Exciting benefits and opportunities await talents who join us! We seek to offer the following:
- A nurturing and team-based culture, with structured training and career development opportunities
- Comprehensive medical coverage, health and wellness programmes and Flexible Benefits for customized suite of benefits
- Unique schemes and benefits and inclusive of employee rates at our hotels and retail mall, subsidized lunch, birthday leave, examination leave and volunteer leave.
Job Responsibilities
- Welcome and greet all visitors including tenants and their guests
- Oversee the concierge counter and handles all tenants/guest enquiries
- Manage the Visitor Management System to register guests/visitors
- Provide value-added services, directions and assistance to tenants/guest
- Collate tenants' feedback regularly
- Assist with tenant events / promotional activities and management team on the day-to-day operations
- Familiar with floor plans, facilities and services of Millenia Singapore and Pontiac Land Group of Hotels to assist with tenant/guest request
- Assist with the orientation tours to showcase our properties to new tenants or clients;
- Assist in administrative support to management office whenever necessary
- Any other ad-hoc task may be assigned
Key Requirements
- Relevant experience in Customer Service would be advantageous
- Customer Service oriented and passionate about serving customers
- Self-motivated and able to work under pressure
- Good team player with commitment and initiative
- Good and precise communication skills
- Willing to learn attitude
