● Prepare travel itineraries and distributes travel arrangements and schedules
● Support and coordinate on bookings, ticketing and reservations
● Support sale of products and services for current customers based on travel preferences
● Providing first-level responses to queries, respond to customers' queries and complaints
Maintain client data in client relationship management system
● Maintain complete tidiness and cleanliness of the Travel Agency
● Perform admin duties (eg data entry, filing, collate data etc)
●To provide administrative / operational support to the team when necessary
