Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, people capability and innovation.
In Group Operations, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through multiple banking delivery channels.
Responsibilities
- Work closely with internal stakeholders including RMG, Legal, Compliance & Finance
- Facilitate and co-ordinate information including obtain endorsements on duly completed proposal forms for timely renewal of GIP
- Allocations of insurance premiums charged to entities and premiums settlement.
- Manage the insurance program e.g. declaration / termination of coverage, acquisitions, attend to queries from entities and Broker, etc.
- SDM of appointed Insurance Broker to ensure adherence and delivery of their services
- Assist BU/SU/entities in their claim submissions and follow-up to ensure speedy settlement/closure of claims
- Ensures Coverage Summary, Insurance Manual, Policy Wordings and Endorsements are received on time
- Co-ordinate issuance of Certificate of Insurance (COI) upon requests
- Maintain and update GIP SOP and Insurance Website in CRESA’s Intranet
- Facilitate purchase of ad-hoc insurance e.g. Motor Vehicle and Marine Cargo Policy, whenever required
- Work with Group Procurement Services (GPS) on Renewal / Request for Proposal (RFP) of GIP Insurance Broker Contract
- Ensure timely submissions of the followings:
- Declaration of Conflict of interest (twice yearly) / Close relatives (yearly) / onboarding (as & when)
- Annual declaration of Information Security Policy / Standard
- Validation of supporting document for monthly Vendor’s invoices
- Update monthly users’ feedback tracker / stakeholder survey
- Conduct yearly Risk Control Self-Assessment (RCSA) to ensure adherence to the Bank’s service processes
- Time requisition of Change Requests and related Purchase Orders
- Budget forecast preparation and related general administrative supports for Facilities Management
Requirements
- Tertiary education level in related field such as Finance, Business Admin with relevant knowledge of General Insurance preferred
- Good mathematical proficiency including good excel skill
- Able to work independently with minimum supervision
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
