Description:
We are seeking an experienced Operations Manager to oversee the daily operations of our salon and barber shop. The ideal candidate will be a detail-oriented professional with strong leadership skills and a passion for delivering exceptional customer service. As the Operations Manager, you will be responsible for ensuring the smooth functioning of all aspects of the business, including staff management, customer service, inventory control, and financial management.
Specific responsibilities:
1. Oversee day-to-day operations of the salon and barber shop, including scheduling, staffing, and customer service.
2. Develop and implement standard operating procedures to ensure consistency and efficiency in all aspects of the business.
3. Monitor and manage inventory levels, including ordering supplies, tracking stock, and minimizing waste.
4. Collaborate with the management team to develop and implement strategies for business growth and expansion.
Technical skills and Competencies:
1. Proficiency in using scheduling software is essential for efficiently managing appointments for both clients and staff.
2. Proficiency in document management software is essential for creating, organizing, and storing SOP documents.
3. Proficiency in inventory management software is essential for tracking stock levels, managing supplier information, and generating reports.
4. Proficiency in data analysis is crucial for identifying market trends, customer preferences, and growth opportunities.
Duration : 6 months
