Our Company is continuously exploring and adopting of innovative technologies to improve our productivity and increase our business competitiveness. Because of that, we are looking to recruit a hands-on Project Manager / Business Analyst who will manage and see to completion Enterprise solutions or IT Applications implementation projects.
Roles and Responsibilities
- Assume full responsibility for enterprise solutions and business applications projects - from inception to post-implementation support.
- Understand business processes and requirements. Conduct business need analyses. Work closely with the IT Team or external vendors to evaluate and propose a solution. Estimate timelines and budgets. Assist the business owner in building business cases.
- Assume overall responsibility for the project delivery, including budget and timeline.
- Prepare business requirement documentation, functional specifications, sign off documents, etc
- Communicate, coordinate and manage project execution. Be a primary point of contact on project matters.
- Ensure standards and requirements are met. Perform systems unit tests and conduct user training. Assist end users in User Acceptance Test.
- Act as a key person for system support related matters, ensuring users’ critical issues or defects are prioritized, investigated. Work with vendors, and / or developers and business users to ensure the issues are followed up until closure. Work closely with the business user community on continuous improvements.
- Assist in IT governance and strategic planning to achieve business goals by prioritizing technology initiatives and coordinating the evaluation, deployment, and management of current and future technology projects.
- Participate in the development and implementation of policies, best practices, standards and procedures in IT Project Management, applications development, change management, release management, service delivery, and all aspects of IT operations.
- Participate in the budgeting process. Analyze costs, value and risks of information technology to advise management and recommend actions.
- Establish metrics and key performance indicators (KPIs), Service Level Agreement (SLA) to continuously monitor and improve the performance of IT operations.
Requirements
- At least 4-5 years of experience as a business analyst / project management role. PMP or other Project Management certification will be a plus.
- Strong decision-making and organizational skills. At ease in communicating with business users at all levels of the corporate hierarchy.
- Excellent written and verbal communication skills with users, vendors and internal IT team.
- Technical knowledge and skills in Web, Database and cloud technologies will be a considerable advantage.
- Experience with Electronic Records Management, HR solutions will be highly preferred. Prior experience in Facility Management industry will be a plus.
- A Bachelor’s Degree in Computer Science or Business-related discipline.
- Candidates with relevant qualifications and experience will be considered for a senior position.
