Are you a high-energy manager with a proven track record in sales and the ability to encourage early-career professionals? If so, we are looking for you to lead our SMB sales team in Japan.
The ideal candidate has proven experience in managing, building and encouraging a team to achieve weekly, monthly, and quarterly targets. As Senior Manager of Zendesk’s SMB sales team for Japan, you will be leading highly visible, strategic efforts for Zendesk - your motivating nature and high attention to detail will be critical. SaaS sales experience is a plus!
Responsibilities
- Setting up the team to hit monthly and quarterly quotas
- Supporting direct reports by participating and leading in prospect and customer meetings
- Ongoing mentoring and development of the sales team, includes recruiting, on-boarding and training new Account Executives, team events and culture building
- Conducting weekly forecast meetings and key deal reviews. Coaching direct reports on strategies to drive closure - both for new business prospects and customer expansion accounts
- Use sales metrics to manage the team and individual AEs, tracking the results and succinctly reporting to senior management
- Identifying ways to innovate our sales model, including product demonstrations, automation of manual tasks, and implementing with marketing & product teams
- Evolve & refine the sales strategy, process and tactics to improve performance
- Working closely with your cross functional teams in building a Japan GTM strategy including marketing, advocacy, sales development, customer success, etc.
- This role will be based in either Japan / Singapore
Requirements
- Extensive experience in software sales both direct & indirect, with considerable experience in SaaS/Customer Support/Sales/CRM
- Strong experience in Outbound sales
- Strong executive relationships with SMB customers and a good partner/ reseller network in Japan
- Consistent overachievement as an individual contributor
- Minimum 5 years of sales management experience
- Passionate about training early career reps, and validated experience building a great working environment
- Able to thrive in a startup environment - you move quickly, think strategically, and are superb at tactical execution
- Proven ability to work cross-functionally with customer-facing and back-office teams
- Excellent presentation, organisation, and listening skills
- Fluency in Japanese is required as you will be working closly with customers in Japan
