Customer Service Specialist (Aerospace/ NorthEast/ Up to $6000) Ref: GAS

• 5-day work week: Mondays to Fridays
• Location: Seletar Aerospace; Pickup provided from designated MRT station
• Good career development opportunities

A global leader in the adhesives, coatings, thermal management materials, motion management devices and sensing technologies for the aerospace, automotive and industrial markets is seeking for a passionate and suitable candidate to join the team!

Job Responsibilities:

• Act as the main point of contact for key customers
• Handle full spectrum of order fulfilment; process sales order and invoices in a timely manner to ensure prompt delivery to customers
• Draft and prepare sales documents, quotations, proposals, reports and other relevant correspondence
• Compile and report statistics based on consolidated information and calculations
• Liaise with external customers to ensure queries on product availability, prices, status of order and delivery status are dealt with a prompt and accurate manner
• Coordinate and work closely with internal counterparts e.g. material planning, manufacturing, engineering, shipping and finance team to resolve any customers’ complaints
• Ensure up-to-date customers’ records are maintained
• Maintain sales commission and expense records
• Generate regular sales reports and forecast analysis to the management
• Recommend process improvements when necessary
• Assist to organize and participate in customer/ sales meeting and trade shows when required
• Other relevant duties as required

Job Requirements:

• Minimum Diploma and above in Supply Chain/ Business/ Logistics or equivalent
• Minimum 8 years of relevant experience in customer service/ sales administration/ logistics/ shipping
• Effective interpersonal and communication skills
• Proficient in MS Office
• Proficient in SAP is advantageous

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

CEI Reg. No.: R1104463

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”