- Responsible for processing and management of customers’ orders with timely deliveries and shipments arrangement to be made in the most optimum manner.
- Act as a key interface for all customers’ orders and logistics enquiries.
- Point of contact for customers in all purchase orders and deliveries/ shipments concerns.
- Ensure prompt shipments/ deliveries (this may include short lead-time orders), ability to resolve issue when conflict arises.
- Knowledge of local and overseas regulations with proper documentation.
- Timely keying in of orders and acknowledgement of customer purchase orders.
- Logistics arrangements for deliveries and work with transporters/ forwarders/ warehouses to resolve any issues which may result in delayed or no shipment.
- Ensure no overdue customer orders; to highlight and work closely with sales team and business development team to clear overdue customer orders for deliveries/ shipments arrangement.
- Interface with team members prior to shipment of goods to customers with the objective of consolidation of deliveries for cost saving and control.
- Liaise with customers on deliveries/ shipments dates and any special requirements pertaining to customers’ orders fulfillment.
- Perform Good Receive, Delivery Order, Packing List, Commercial Invoice, Proforma Invoice, Sales Contract, liaise forwarders on custom documents etc.
- Any other tasks assign from time to time.
Requirements
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.
- At least 3 year(s) of working experience in customer order management within the shipping industry is required for this position.
- Preferably Senior Executives specializing in Logistics/Supply Chain, Customer Service or equivalent
Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]
Bayes Recruitment Pte Ltd
16 Collyer Quay, Singapore 049318
bayesrecruitment.com
EA License 10C5468 | EA Registration R2197948
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