- To perform installation, configuration and set-up of all new computer equipment
- General Technical Trouble-shooting on
I.T hardware and software products (Desktop PC, Laptop, Printers and Audio Video Projectors etc.)
· Perform new PC hardware deployment to end user.
- Level support for Client Applications.
- Usage and basic administration on Azure AD, Microsoft Intunes, on-premises AD Domain support.
- Handle incoming calls from end user for
I.T matters.
- Login Incident tickets for attended cases.
- Work closely with various IT resolver group to resolve customer software desktop issues
Requirements:
· Minimum of Diploma (IT, Engineering or Related Disciplines)
· IT certification will be an added advantage
· Possess IT skills in MS Windows, desktop hardware and network environments
·Ability to work in teams
