Support the centre with data entry of child transactions into Center app and ECDA CMS system. this is a dedicated internal and external client service role.
Job Responsibilities:
1. Administration:
Support the centre with data entry of child transactions into Center app and ECDA CMS system.
- Retrieval of documents for audit purpose
- Handles queries from existing and new parents and provide support whenever needed
- Liaise with both external and internal stakeholders such as ECDA subsidy officers, financial assistance officers to facilitate and resolve enrolment and subsidy/financial assistance application issues
- Responsible for proper storage of stationary and uniforms
- Perform general clerical duties
- Support operational work flow
- Upkeeping of children's P file
2. Enrolment:
- Maintaining a waiting list, calling parents up for enrolment when a vacancy arises
- Follow up with parents on the documents needed for enrolment
- Planning of orientation sessions for new enrolment
3. Finance:
- Issuing of ad-hoc invoices, e.g. first-time payment, uniforms purchase etc
- Checking of monthly fee invoices
- Creating of monthly GIRO deduction listing, updating of monthly payment
- GSII monthly reconciliation
- Petty cash handling
4. Customer Service
- Meet and greet parents, students and visitors at the school
- Provide proper information about school fees and programs
- Handle calls/emails/walk-ins enquiries from existing and new parents
Job Requirements:
- At least 2 years of experience in an administrative role
- Proficient in MS Office (Word, Excel and PowerPoint)
- Required Skill(s): Basic skills of Accounting or candidates who have previously worked in a school setting will be preferred, Should have basic experience with regard to filing documents, Should be IT Literate
- Good interpersonal skills, able to relate to people from different culture and languages
- Good written and verbal communication skills
- Able to work independently, multi-task and adapt quickly in a fast-paced environment
- Able to handle confidential information with discretion and integrity
