Key Responsibilities
- Provide friendly and attentive customer service, greet customers warmly, assist them in selecting their beverage based on their preferences and dietary restrictions, handle cashiering duties, and prepare fruits as required.
- Demonstrate teamwork and collaboration, supporting co-workers, fostering a positive work environment.
- Utilise proper brewing techniques and equipment to ensure the quality and consistency of each beverage served.
- Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of health & safety and hygiene protocol.
- Act in compliance to operational policies and procedures.
工作职责
- 提供友好细心的顾客服务，热情迎接顾客，根据顾客的喜好和饮食限制协助他们选择饮料，处理收银职责，并根据需要准备水果
- 展示团队合作精神，支持同事，营造积极的工作环境
- 运用适当的冲泡技术和设备，确保每份饮料的质量和一致性
- 保持Tea Barista 区域的清洁和卫生标准，包括冲泡设备、服务用具和工作台，以满足健康与安全和卫生规范的要求
- 遵守运营政策和程序
Qualifications:
- Previous experience in the F&B industry, understanding operational excellence.
- O level certification preferred, with proficiency in English and Chinese for customer communication and product knowledge understanding.
Skills:
- Good interpersonal and communication skills, fostering positive teamwork
- Commitment to maintaining exceptional customer service and brand reputation
