Job Description & Requirements
Manage application jobs, and provide instructions to Level 1 Application Operations team for jobs recovery/execution
· Perform Operational Requests (e.g. adhoc batch file execution, SFTP authentication and authorization, sanity checks after server maintenance activities, etc)
· Knowledge and understanding about application architecture and how they interact with various systems
· Experienced in troubleshooting and resolving critical incidents
· Excellent communication skills and ability to handle communication at different levels and diverse population
· Knowledge of Java, SQL, Unix (and any other programming language background is preferred)
· Ability to handle multiple tasks simultaneously
· Build and update knowledge base from incident and problem tickets
· Must comply with client’s standards such as the System Development Life Cycle (SDLC), IT security policies, best practices, procedures & guidelines Willingness to be trained in another technologies used by the project
