Contract Duration
· 1 Year
Working Location
· Sin Ming Drive
Working Hours
· 5 Days (Mon to Thur: 8.30am to 6.00pm; Fri: 8.30am to 5.30pm)
Offered Salary
- S$2,390 per month
Requirements
· Diploma and above
· Ability to communicate effectively in English (written/spoken)
· Experience in customer service is preferred
· Good attendance is expected
Job Description
- Handles feedback pertaining to Vocational Licencing Matters (outbound calls and emails)
- Comfortable in speaking to members of public and also provide written responses as necessary
- To work closely with both internal and external stakeholders to resolve feedback
- Familiar with common office tools such as Microsoft office, outlook etc. On-the-job training will be provided for use of internal systems
- Follows guideline on feedback handling
- To perform any ad hoc duties as assigned
