About the Client
Leading insurance client
Responsibilities
· You will be the first point of contact to the customer and financial consultants to initiate and create awareness of the benefits of claims recovery journey.
· Our goal is to identify and employ confident, self-starting, highly motivated individuals who display high-energy and intelligence to achieving our departmental financial objectives. As member of Health Claim Services Department, you will put your soft skills to work;
· Engage and communicate with our policyholders to gather information and assist them in claim submission to third party;
· Use sound communication skills to successfully persuade and convince policyholders to proceed with the claims recovery process;
· Ensuring proper tracking and documentation of call activities and outcomes;
· Takes accountability in considering business and regulatory compliance risks and takes
Skills/Requirement
· You are expected to achieve targets set which involves calling of policyholders on a daily basis to initiate recovery;
· Diploma or Bachelor’s Degree, insurance qualifications or equivalent experience preferably 1 year of insurance claims recovery and/or claim operations experience;
· Prior experience in customer service will be an added advantage;
· Excellent organizational and time management skills;
· Good interpersonal, analytical and negotiation abilities required;
· Knowledge of life insurance policy coverage, statutes, regulations and subrogation processing is a plus;
· Takes initiative to improve current state of things and adaptable to embrace new changes.
Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]
We regret to inform that only shortlisted candidates will be contacted.
PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)
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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
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