Contract: 1 Year, Renewable
Mandatory Skill: Vbrick
Work arrangement: Mon – Fri (Not a hybrid work arrangement)
Location: Singapore Post Centre. Provide onsite support at Robinson Road office from time to time
Primary Responsibilities include:
• Event Support both Onsite and Virtual - MS Teams live event, Teams Meeting and other VC technologies.
• Perform 2nd level support for Meeting Room solutions, Microsoft Teams Rooms, Digital Signage, Cisco VCS Systems including, but not limited to, supporting solutions involving other technologies.
• Provide technical consultancy to end users to ensure problem resolution is achieved in the shortest possible timeframe.
• Communicate and liaise with departments; notify appropriate parties immediately of any issues which may affect efficient operations including, but not limited to, outages, service disruptions, and repeated customer complaints.
• Thinking outside the box and develop creative solutions.
• Familiarity on Network topologies, protocols, cabling, and troubleshooting.
• Familiar with Teams and Unified Communications.
• The ability to communicate effectively while working with internal and external customers.
• Ability to Multi-task and work with minimum supervision and be self-motivated.
• An enthusiastic positive attitude towards working in a team environment.
• Interface with customers to gather appropriate details.
