NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.
We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
We’re searching for a Service Delivery Executive to be part of our diverse team of talent here at NCS!
If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!
What we seek to accomplish together:
The Service Delivery Executive for Infrastructure Managed Services projects entails supporting various data analysis initiatives across multiple business functions. The primary focus is on collaborating closely with the Delivery team to gather, analyze, and visualise data, contributing to strategic decision-making and process enhancements.
Key Responsibilities:
· Collaborate with stakeholders to understand project objectives and requirements
· Collect, clean, and preprocess data from internal and external sources for analysis
· Perform exploratory data analysis (EDA) to identify trends, patterns, and insights for informed decision-making.
· Develop and maintain interactive dashboards and reports using data visualization tools (e.g., Tableau, Power BI) to communicate key findings effectively.
· Assist in data modeling, predictive analytics, and machine learning projects under the guidance of senior team members, working closely with stakeholders
· Explore, implement and optimize data extraction and reporting processes
· Support ad-hoc data analysis requests and provide actionable insights to various stakeholders
· Document analysis processes, methodologies, and outcomes for knowledge sharing and future reference
A little about you:
· Excellent communication skills with the ability to convey complex findings to non-technical stakeholders.
· Detail-oriented mindset with the ability to prioritize and manage multiple tasks effectively.
· Proactive and self-motivated team player who thrives in a collaborative environment.
· Previous internship or project experience in data analysis is advantageous.
What you might also need to have:
· Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, or a related field.
· Strong analytical skills with a passion for working with data to drive business outcomes.
· Proficiency in data manipulation tools and languages such as Excel, SQL, and Python or R.
· Experience with data visualization tools (e.g., Tableau, Power BI) to create compelling dashboards and reports.
· Familiarity with statistical analysis techniques and machine learning concepts is a plus.
As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.
We Grow our People, Value our Clients, and Create our Future.
We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.
You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.
About NCS Group
We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.
We’re here to make the extraordinary happen.
Find out more at ncs.co and our LinkedIn career site.
We handle all profiles with the highest level of confidentiality.
