JOB DESCRIPTION
You will be part of the project implementation and maintenance support team. Your responsibilities include technical POC, project delivery, implementation, troubleshooting, testing, customer walk through, maintenance support and documentation. You are expected to work with our client’s IT department personnel to ensure projects are delivered on time on target, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast leaner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem solving skill, so as to excel in supporting our customers. Your other responsibility will include technical pre-sales support to the sales team. You are expected to participate and contribute with a feasible SOW to ensure a timely and successful project implementation.
During the first 6 months of employment to be work at DFS:-
• Operations on VMware Horizon environment.
• Manage, research, and resolve issues relating to Vmware Horizon VDI products including basic isolation of issues located in third party products that interact with VMware products.
• Help to provide periodic health check report to End Customer.
• Create and manage knowledge base content including problem solutions, best practices, and informational articles.
JOB REQUIREMENTS
• Degree in Computer Science/Information Technology/Engineering
• Minimum 5 years experiences implementation and administration with one or more of the following technologies:
o Citrix infrastructure
o Windows Server and its networking environment
o Microsoft Active Directory
o VMware infrastructure
o Storage infrastructure
REQUIRED SKILL-SET
• System architecture including DR design experience is an advantage
• Able to work effectively in a team setting
• Decisive with the ability to multi-task
• Relevant technical certifications, such as Citrix, VMware, and Microsoft are preferred
• Overseas travelling may be needed and regional experience with neighbouring countries is a plus.
WORKING HOURS
Mon - Fri 9am - 6pm
Target incentive based, NO VB & AWS
**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**
