Seeking Digital Product Design Engineer
LeapThought is seeking for passionate Digital Product Design Engineer to join our growing team to be at the forefront of this rapidly growing digitalisation sector within the built environment industry. The ideal applicant is a highly motivated individual with a ability to make fundamental contributions to the fields of digitalisation of construction sector.
We are an innovative and globally awarded software company creating a step change in the infrastructure and construction sectors through our next generation digital platforms, products and solutions.
We operate in in New Zealand (HQ), Singapore (SE Asia HQ), Australia, India and US, with our clients spanning Government Agencies, Energy and Resources, Architecture, Engineering and Construction, Transportation & Healthcare.
We constantly look to attract top talent as we continue to grow our already strong and culturally diverse product development, product evangelist and Business Development teams.
The Role
You will be hired as part of the Service Excellence Team. As a Product Design Engineer, enjoy a supportive and collaborative work culture that encourages feedback and growing professionally together.
Outcomes
· Partner with product teams to design customer-facing experiences on desktop and mobile web
· Assist in user research, design sprints, usability testing, and customer journey workshops to help product teams do customer discovery and manage a tight feedback loop with their users and customers
· Create wireframes, mockups, high-fidelity designs, and prototypes of your design solutions
· Work closely with engineers, PMs, and business stakeholders to drive the end-to-end design process in your initiatives
· Analyze qualitative (user feedback, CS tickets) and quantitative data (feature usage, user behavior) to help inform the broader product roadmap
· Help our product teams capture and share their learnings across teams to continually refine and iterate our features
· Create and manage documentation containing information about features, workflows, research and other related assets
You may be a good fit if you
· Have at least 1 year of experience in a product design role including designing for web and mobile applications (or any relevant experience).
· Have the ability to work in a collaborative and fast-changing environment, in a team and individually.
· Possess a good understanding of the customer journey and empathy map
· Are proficient in using any of the following: Sketch/ XD/ Figma
· Have the ability to conduct usability tests, synthesize findings, and put together actionable output and suggestions for implementation
· Have a good eye on colours, a basic understanding of colour psychology and interactions on emotions
· Speed to good quality output: Able to put together low-fi sketches, mid-fidelity wireframes to high fidelity mockups for review, within a reasonable timeframe
· Are a self-starter, thrive on autonomy and have proven you can push towards a goal by yourself, and execute well under pressure
· Possess excellent communication abilities, capable of effectively conveying technical and non-technical concepts
· A background or educational qualifications in Human-Centred Design / Interaction Design/ Computer Science
· Worked in the Building & Construction Industry before
· Worked for a high growth start-up before
