Key Responsibilities:
- Greeting Visitors: Welcome clients, guests, and employees with a warm and professional attitude. Ensure all visitors sign in and are directed to the appropriate person or department.
- Telephone Management: Answer and direct incoming calls promptly and courteously. Take and relay messages accurately.
- Mail and Deliveries: Sort and distribute incoming mail and packages. Prepare outgoing mail and coordinate courier services.
- Administrative Support: Assist with scheduling meetings, maintaining office calendars, and coordinating appointments. Provide administrative support to various departments as needed.
- Office Supplies Management: Monitor and maintain inventory of office supplies. Place orders and ensure supplies are stocked and readily available.
- Data Entry: Perform basic data entry tasks, maintain office records, and update databases as required.
- Customer Service: Address inquiries and provide information about the company, products, or services. Handle customer complaints and escalate issues to the appropriate department.
- General Office Duties: Ensure the reception area is tidy and presentable. Perform other clerical duties such as filing, photocopying, and faxing.
