Our client is an innovative consumer home brand. We are currently sourcing on behalf of our client for a Product Sales Specialist, based in Singapore.
Responsibilities:
- Provide customer Service by assisting store retail customers in finding products, providing information, and offering recommendations.
- Address customer inquiries, concerns, and complaints in a professional and timely manner.
- Follow up with potential customers from online leads, via various communication channels
- Actively engage with customers to understand their preferences and needs.
- Utilize product knowledge to recommend, cross-sell and upsell products and complementary products to enhance the customer's shopping experience.
- Ensure products are properly displayed and stocked on shelves.
- Work collaboratively with team members to achieve store goals.
- Collect customer feedback to pinpoint areas for improvement in products and sales processes, providing valuable insights to sales leaders for future enhancements.
- Report to Sales Manager
Requirements:
- Proven retail sales experience in achieving high sales track record
- Able to meet or exceed retail sales targets to contribute to the overall revenue goals of the store products
- KPI Driven and hungry for growth
- Resilient and Adapt well to fast changing environments
- Great listening and communication skills
- Tech Savvy - comfortable working with platforms such as Cloud (Google Drive), online advertisements, whatsapp, email etc
- Able to work on Public Holidays, weekends. 5 days work week
How to Apply?
Either apply through the job website or email your resume to [email protected]
Thank you in advance for your applications. We regret to inform that only shortlisted candidates will be notified.
John Ethans International Pte Ltd
www.johnethans.com
EA License 19C9951
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