Jobs Responsibilities
- Answering customers enquiries, feedback, complaints and warranty claim via hotline & emails
- Provide technical support for resolution of customer problems, incidents, issues, request and queries
- Escalate issue and follow up.
- Data entry all cases into system accurately and timely
- Respond to customer email timely
- Apply to procedure, process and meet KPI
Job Requirements
- Experience in customer service/call centre is a must
Application Procedures
Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)
We regret that only shortlisted candidates will be notified.
