Job Description:We are currently seeking enthusiastic and customer-focused individuals to join our team as Floor Staff. As a member of our front-of-house team, you will play a crucial role in ensuring our guests have a positive dining experience from the moment they walk through the door. Responsibilities include:
- Greeting and seating guests in a friendly and efficient manner.
- Taking food and beverage orders accurately and promptly.
- Providing menu recommendations and answering questions about menu items.
- Delivering food and beverages to tables and ensuring accuracy of orders.
- Monitoring guest satisfaction and promptly addressing any concerns or requests.
- Maintaining cleanliness and organization of dining areas and service stations.
- Collaborating with kitchen and bar staff to ensure smooth operations and timely service.
- Upholding restaurant policies and procedures regarding health and safety, sanitation, and alcohol regulations.
Requirements:
- Previous experience in a similar role, preferably in a restaurant setting.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Excellent customer service skills and a positive attitude.
- Attention to detail and a strong work ethic.
- Flexibility to work evenings, weekends, and holidays as needed.
