You will have the opportunity to work with tremendous Services, Engineering and Sales teams and wear many hats. This is a critical role, as Consultants have an amazing chance to make an immediate impact on the success of Elastic and our customers.
What You Will Be Doing:
We are looking for a delivery architect that demonstrates visionary leadership by orchestrating and implementing Elastic solutions, generating customer business value from our products. Grouping responsibilities in the following areas:
Assess and Design
- Thoroughly analyze and understand customer business pain points and intricate technical challenges
- Gather requirements in complex enterprise customer environments
- Master Elastic solution architectural design on platforms integrating with other enterprise technologies
- Create and build out customer road maps
- Demonstrate technical authority by proficiently articulating complex technical solutions in clear language, effectively persuading the audience to embrace recommended best practices while presenting and delivering Elastic's optimal solutions.
Implement and Deliver
- Lead technology workshops that include hands-on mentoring, whiteboarding, and solution development
- Deliver outcome-based solutions
- Lead, hands-on-deploy (from data onboarding, configuration, visualizations, alerting), and seamlessly integrate Elastic products and APIs into intricate platform architectures, harnessing years of technical expertise
- Master data modeling, develop and optimize queries, tune and scale clusters, prioritizing fast search and analytics at scale
- Solve our customers’ most challenging platform, configuration, data and cyber security problems
Grow and Expand
- Orchestrate and implement capacity planning in mission-critical environments
- Perform technical audits, upgrades, platform migrations, and use-case expansion
- Work with and guide our customers along their ever-maturing Cyber journey
Influence and Collaborate
- Work closely with the Elastic Engineering, Product Management, and Support teams to identify feature enhancements, extensions, and product defects
- Engage with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns
- Be a mentor/coach for your fellow Elastic consultants
- Demonstrated ability to communicate to a variety of stakeholders up to the C-suite level
What You Bring Along:
- Minimum of 5 years as a Consulting Architect or senior IT functional leadership experience
- History of working as a Consultant delivering professional services engagements
- Strong customer advocacy, relationship-building, presentation and communications skills
- Ability to lead meetings with project owners and C-level stakeholders.
- Ability to articulate the business value of an outcome-based delivery while being technically savvy and hands-on
- Demonstrated experience of technical leadership throughout project lifecycles
- Solid experience deploying Elastic Security solutions or similar domains (Splunk, Arcsight, IBM QRadar). Alternatively, at least 2 years experience working as a Security Analyst, preferably utilising SIEM or endpoint security applications in a Threat Detection and Response focussed role
- Knowledge of the MITRE ATT&CK framework and how it can be applied for Enterprise defence
- Fundamental understanding and experience of security tool capabilities
- Understanding and passion for cyber security and open-source technology
- Hands-on experience in on-prem systems and/or public/private cloud platforms like AWS, Azure, GCP, Openstack
- Hands-on experience in Linux
- Good understanding of networking, security, containerization, serverless, DevOps in system landscapes and infrastructure automation knowledge.
- Experience utilising programming or scripting languages in a corporate environment like Python, Javascript, Go or Chef/Puppet etc.
- Understanding of databases
- Ability and willingness to travel from time to time as required
- Comfortable working remotely in a highly distributed team
Bonus Points:
- BS in Computer Science or related Information Security / Cybersecurity field
- Certifications and specialized training in Information Security and Cybersecurity
- Deep understanding of Enterprise cyber defence in large networks
- Deep understanding of Elasticsearch and Lucene, including Elastic Certified Engineer certification
- Experience working closely with a pre-sales organization in scoping the needs of Customers
- Experience with Statement of Work delivery
- Experience with both Agile and Waterfall methodologies
- Experience contributing to an open-source project or documentation
- Endpoint tool skills and experience ingesting network feeds into Elastic for security purposes
- Experience as a Software Engineer, System Administrator, or DevOps Engineer
- Hands-on experience with large distributed systems from an architecture and development perspective
- Knowledge of information retrieval and/or analytics domain
- Understanding of Windows, Mac, Linux Operating Systems, and Java
- Experience as a technical instructor or public speaker to large audiences on enterprise infrastructure software technology to engineers, developers, and other technical positions
