Job Description
- Greet, assist patients/clients in the clinic and manage phone, email and walk-in enquiries on all products.
- Help to schedule appointments for doctors and patients.
- Assist in resolving incoming patients’ issues relating to appointments, orders and products.
- Plan, prepare, issue quotations/invoices and process orders accurately and timely
- Support and assist in the preparation on administrative roles and submission of documents
- Ensure timely and accurate reporting of sales, orders and issues.
Key Skills and Experience
- Demonstrate effective interpersonal, presentation and negotiation skills next to being adaptable.
- Possess strong problem- solving skills in devising solutions to meet patients requirements
- Demonstrate excellent verbal and written professional communication skills
- Possess organizational and time management skills to effectively prioritise work
- Demonstrate high accuracy in work and strong attention to details
- Ability to work independently and collectively as part of the team.
- Plus point if applicant has worked in a clinic before
- Excellent knowledge of written and spoken English - Mandarin, Cantonese or Bahasa is a big +.
