Company Overview
The hiring company is a well-established technology & infrastructure firm that powers the technology for some of the largest MNCs and famous brand names. They are looking to expand their technical teams due to increasing demand and new business ventures in the region. To support the growth, they are currently looking for a Senior NOC Engineer (L2) as part of their Data Center Solutions team.
Job Responsibilities
- Providing level 2 support for network incidents, service requests, and escalations.
- Monitoring network performance and implementing proactive measures to optimize performance.
- Troubleshooting network issues and performing root cause analysis.
- Documenting network configurations, changes, and troubleshooting steps.
- Collaborating with cross-functional teams to deploy network upgrades and enhancements.
- Participating in on-call rotations and shift schedules as required.
Job Requirements
- Diploma or degree in Information Technology or related field
- At least 4 years of experience in NOC with hands-on experience in configurations of routers and switches, LAN/WAN, networking protocols
- Prior experience in data centers will be highly regarded
- Relevant certifications in CCNA/CCNP
- Ability to work on shift basis
- Good sense of urgency and accountability
EA Registration Number: R23118567
EA License Number: 15S7709
