COMPANY DESCRIPTION
NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.
Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.
About Us
FPG Food Services operates more than 100 outlets across Singapore where customers can delight themselves with a wide selection of food choices. The Food Centre Formats (FCF) segment operates the beverage and other counters selling popular local delicacies such as Dim Sum, Desserts, and Fruits (depending on the footprint and location).
RESPONSIBILITIES
Job Description
The Administration Executive supports outlet operations in the areas of property, tenancy and financial management. He/she ensures that records and reports are properly maintained and made available to internal and external clients in a timely and accurate manner.
From time-to-time, the Administration Executive may also assist with other administrative duties relating to meeting coordination, procurement, customer service and regulatory / audit compliance.
Key Responsibilities
- Coordinates day-to-day administrative functions with business partners, shared service centers and third party service providers (e.g. payroll, invoicing, insurance)
- Interfaces with government agencies on the administration of relevant policies
- Tracking and monitoring of performance metrics
- Administers license agreements, including termination and contract enforcement
- Performs cyclical and off-cycle invoicing
- Perform regular, ad hoc purchases and cost allocation
- Reconciles and monitors licensee sales and accounts receivable
- Manage applications, renewals and cancellations for utilities and various licenses
- Responds to customer inquiries and feedback, including handling and qualifying incoming sales enquiries
- Clerical duties including, but not limited to maintaining data accuracy and completeness, filing, note-taking, meeting support, claims submission
- Month end inventory reconciliation
QUALIFICATIONS
- GCE "O" Level/ Diploma
- Organized and meticulous
- Familiarity with office applications, especially GSheet/ Excel and Word/ Docs
- Prior experience in the retail/ service industry preferred, especially in food services
- Familiarity with ERP (SAP) and CRM (Zendesk) will be an advantage
