Job Description:
- Assist the Line Manager to maintain customer service excellence activities/programs.
- Contribute to the Customer Relations team by providing support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries).
- Resolve customer’s complaint/feedback through excellent service recovery, promoting customer satisfaction.
- Instill customer loyalty and retention through the company's retention programs and outbound service calls
- Participate in company and Customer Management department’s projects assigned by Line Manager
Job Requirements:
- Diploma with minimum 1 year Customer Service experience
Interested candidates do attach your resume to [email protected]
Attn: Angela Celeste Poh Li Ying (R2095367)
Recruit Express Pte Ltd (99C4599)
