- Mixing and serving alcoholic and non-alcoholic beverages based on customer requests
- Verifying the identification and age of customers
- Operating cash registers and writing or printing bills for customers
- Accepting payment from customers and balancing cash receipts
- Cleaning glasses and bar utensils and the space around it
- Ensuring the bar's inventory is well stocked
- Maintaining a well stocked bar, including all ingredients needed to prepare signature drinks and standard drink orders
- Creating employee shcedules,, scheduling employees and builgin shift calendars
- Hiring & trianing other staff members
- Evaluating employee performance and giving feedback when needed
- Managing & resolving customer complaints
- Keeping health, safety, and liquor licenses current and ensuring that employees comply with them
- Monitoring the inventory and ordering new supplies and ingredients when needed
- Overseeing retail inventory. Analyzing costs and sales statistics to create a budget and decide which cocktails and menu items to promote
- Ensuring product quality and availability
- Negotiating with vendors
- General maintenance of restaurants
- Familiar with menu and add value to customer's experience
- Ensure high quality of customer service in all areas
- Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
- Assist Operations Manager on the management of overall operation and administration of the outlet
- Monitor the reservation status and communicate with culinary team
- Plan and control manning to meet business needs and according to budget
- Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas
- Control outsource labour supply, casual labour and overtime
- Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply cost
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