Position Overview
The Assistant Catering Sales & Conference Service Manager performs key functions of selling, servicing events and customer service, bookings of all types of catering business from various sources of leads and administration. The individual is the point of contact for all center users, coordinating events of all types from start to finish while keeping the customers and operation in mind by maximizing space.
The Role
Sales Activities
- Maximize sales and upselling/cross-selling opportunities through soliciting new catering accounts and maintaining relationship with existing accounts
- Conduct site inspections
- Prepare and present sales contract to clients for Catering & Social Events
- Execution of Group Contracts
- Collaborate and communicate with relevant departments to meet guests’ requirements
- Ensure high level of customer satisfaction is achieved through professionalism in all aspects of event delivery
- Booking of function spaces, follow up on room attrition and timeline for rooming lists
- Timely and accuracy preparation of Group Resumes, Banquet Event Orders, Internal Reports and Billing
- Meet or exceed individual and group catering and conference services target set by the management
Talent Profile
- Diploma in Hospitality Management
- Minimum of 1 years' experience working in the same capacity for an upscale hotel
