Key Responsibilities
Strategy
· Individuals in the Prime Services Client Solutions team are responsible for the onboarding, day to day account and relationship management of Prime Services clients, specifically for Korean and Japanese clients.
· Standard Chartered Bank’s Prime Services product offering includes but is limited to FX and Rates Intermediation, OTC Clearing, Fixed Income Prime Brokerage.
Business
· Individuals in this team will support the Prime Services business and clients through effective transition from sales prospect/mandate to client go-live. Post go-live they will perform the role of the dedicated Business Account Manager for their allocated clients.
Processes
· Onboard clients to the Prime Services offering and provide client training
· Determine and review strategy to protect revenue for existing clients
· Establish and maintain strong relationship with clients
· Provide day to day support of clients’ trading activities and monitor credit limits
· Provide best in class relationship management ensuring all client requirements are met or captured for future development
· Conducting regular client reviews
· Communicate impact of financial market regulation to clients and collaborate with internal teams to provide solutions
· Collaborate with internal teams within the bank to deliver effective solutions to client requirements
· Work with regional and global teams to facilitate a “follow the sun” model
· Work with the Prime Services business and technology/project teams on new product offerings
People & Talent
· Leads through example and builds appropriate culture and values as part of a team
· Attend ongoing training and development.
· Objectively provides feedback to Operations managers and provide guidance when necessary
Risk Management
· Adherence to key processes and control requirement
· Investigate and resolve problems that occur
· Provide Business Continuity Planning and support
Governance
· Maintains awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Key stakeholders
· FSS Sales, Prime Risk and Product teams
· Legal Team
· Credit Risk teams
· XVA team
· Operations teams
Our Ideal Candidate
· 5+ years working experience in Global Banking markets related roles
· Contribute to the development and transformation of Prime Services Sales with a specific focus on the existing client base
· Onboard clients to the Prime Services offering and provide client training
Role Specific Technical Competencies
· Good understanding and command of Japanese and Korean as the incumbent will be supporting respective region clients.
· Demonstrate strong financial product knowledge
· Experience in managing client relationship for investors clients, banks, broker dealers and financial institutions.
· Experience in Global Banking markets related roles
· Bachelor’s degree in business or finance related fields
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
· Flexible working options based around home and office locations, with flexible working patterns.
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
