Roles and Responsibilities:
- Collaborate with functional and technical teams to implement and support applications needed by the various service units of the Organization.
- Assist in managing business requirements and project deliverables.
- Streamline processes and leverage on technology and automation to achieve operational effectiveness and improve productivity.
- Be the key point of contact on application enhancements, implementations, and system support, including troubleshooting and resolving issues as they arise.
- Work closely with team, end users and vendors to deliver IT application system enhancements/projects within budget, timeline and with quality.
- Keep abreast of relevant IT trends and technological development, and evaluate new technology/solutions, assess for suitability, and make recommendations for potential adoption.
- Maintain system documentation, including policies & procedures, user manuals, and system configurations.
- Any other IT duties as assigned.
Requirements:
- Recognized diploma / degree in Computer Science, Information Technology or equivalent.
- Minimum 1 year of IT experience, preferably in Healthcare.
- Experienced in implementing projects and interacting with stakeholders and vendors.
- Strong in critical thinking and analytical skills.
- A great team player and able to work well with other team members.
- Able to communicate well and collaborate effectively with healthcare professionals and IT teams.
- Experience with healthcare information systems such as Electronic Medical Records and other clinical applications would be an advantage
