As a Sales Support Coordinator, you will play a pivotal role in ensuring the seamless operation of our sales department. Your responsibilities will include:
1. Sales Coordination: Working with the sales team to coordinate sales related activities such as following up on leads and open proposals, following up with regular customers for repeat orders, and ensuring timely completion of the sales cycle.
2. Order Processing: Efficiently manage the end-to-end order processing cycle, including the preparation of sales orders, delivery documents, and invoices.
3. Accounts Receivables: Manage and maintain accounts receivables, including generating monthly Statements of Accounts, and monitoring and following up with customer payment statuses.
4. Customer Support: Provide prompt and courteous assistance to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.
5. Administrative Duties: Assist with general administrative tasks, including answering phone calls, managing email correspondence, and maintaining accurate and organized sales documentation.
WORKING AREA -TOH GUAN
