- Provide daily administration support including scheduling of meetings, planning team bonding activities and documentation, incidents and request handling for the department.
- Prepare weekly and monthly report for Management to review
- Conduct small group training for Service Request Readiness (SDR)
- Assist in maintaining IT asset inventory which include tagging and updating
- Liaising with vendors, purchasers, requesters, Finance and suppliers on discrepancy in documents such as POs and DOs
- Ensure proper documentation, incidents / request handling till closure
- Conduct period review and analysis of incidents / requests, monthly data extraction and report consolidation
- Execute IT service requests including coordination and communication with relevant support parties
- Provide recommendation and improvement, modification for existing SOP from time to time
- Initiate sourcing of hardware and software and obtain quotations for comparison to meet business units’ requirements
- Negotiate with external vendors for best terms and conditions of the purchases
- Keep track purchase summary
- Maintain records and databases containing information regarding company’s software, licenses and warranties
Requirements
- Nitec / Diploma in Information Technology
- Proficient in MS office
- Good interpersonal skills & office organisation skills
Pls send in your updated resume stating past experiences, reasons for leaving, current and expected salaries to [email protected]
